C L Stewart Roofing Ltd (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website [www.clstewartroofing.co.uk], contact us, or use our roofing services across Leeds & West Yorkshire.
1. Information We Collect
We may collect the following personal data when you interact with us:
Contact Information: Name, email address, phone number, home address.
Service Information: Details about your property and the roofing services requested.
Payment Information: If applicable, billing details and transaction records.
Technical Data: IP address, browser type, and cookies when you visit our website.
We only collect information necessary to provide our services and respond to enquiries.
2. How We Use Your Information
We use your data to:
Respond to your enquiries and provide roofing quotes.
Deliver and manage roofing services.
Maintain records for warranties, guarantees, and compliance.
Send important service updates.
Improve our website and customer experience.
Comply with legal and regulatory requirements.
We do not sell or share your data with third parties for marketing purposes.
3. Legal Basis for Processing
We process your personal data under the following lawful bases:
Contractual necessity: To provide roofing services and honour warranties.
Legitimate interests: To manage our business and improve services.
Legal obligation: To comply with tax, insurance, and health & safety requirements.
Consent: Where required, such as for marketing communications.
4. How We Share Your Information
We may share your data with trusted third parties only when necessary:
Subcontractors or suppliers involved in delivering roofing services.
Professional advisors (accountants, insurers, legal advisors).
Regulatory authorities where legally required.
All third parties are required to respect your privacy and only use your data in line with this policy.
5. Data Storage & Security
We store personal data securely using password-protected systems and secure cloud storage.
Only authorised personnel have access to your data.
We retain personal data only as long as necessary for the purpose it was collected, typically for up to 7 years to meet legal and insurance requirements.
6. Your Rights
Under UK GDPR, you have the right to:
Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your data (where legally possible).
Object to processing or request restriction of processing.
Data portability (receive a copy in a structured format).
Withdraw consent where processing is based on consent.
To exercise your rights, contact us using the details below.
7. Cookies
Our website uses cookies to improve functionality and user experience. You can manage cookie preferences through your browser settings.
8. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
C L Stewart Roofing Ltd
Leeds, West Yorkshire
📧 Email: info@clstewartroofing.co.uk
đź“ž Phone: 07563 135508
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk.